Returns & Exchanges

Suki + Solaine Return & Exchange Policy: Risk-Free and Hassle-Free!

Not sure of the fit?
We offer free exchanges and returns on all domestic orders, allowing you to try on as many sizes and styles as you like! We are available to help with any sizing and fit questions you may have.

Don't have time for returns?
We make it easy! Should your items not suit you perfectly, please use the complimentary UPS label to send back your order for a refund or exchange. All regular price items are eligible for a refund within 15 days of receiving your order and store credit up to 60 days. Sale items are not eligible for a refund but are eligible for store credit or exchange within 30 days of receiving your order. If a previously purchased item goes on sale outside of the 15 day return window, it will not be eligible for a price adjustment. Sale prices are subject to change.

Not sure what can be returned?
Items may be returned if they are new, unused, and with all Suki + Solaine tags still attached. Items that are soiled, damaged, or altered will not be accepted and will be sent back to the customer.
 
Looking to exchange?
Contact our Customer Care Representatives to reserve your replacement item. Once your return is received, your replacement will be shipped free of charge.

Where can you drop off the returns?
You can drop off your return at any UPS mailing center or dropbox.